Your privacy matters to us. This Privacy Policy explains exactly what personal data phiery collects, why we collect it, how we use and protect it, and what rights you have as a data subject under Philippine law.
Before diving into the full legal text, here are the core principles that guide how phiery handles your personal information. These are not just words – they shape every data decision we make.
phiery only collects personal data that is necessary for a specific, legitimate purpose. We do not collect data speculatively or for purposes we cannot clearly justify to you.
Your data is protected using industry-standard encryption, access controls, and security monitoring. phiery applies security measures at every layer of the platform, from registration to withdrawal.
phiery does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used to operate and improve phiery – nothing else.
phiery processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC).
We tell you clearly what data we collect and why. No hidden data practices, no vague language. If something changes, we will notify you before the change takes effect.
As a phiery player, you have the right to access, correct, delete, and port your personal data. We make it straightforward to exercise these rights through our support team.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phiery. To exercise any of these rights, contact our support team at the email address listed in Section 13 of this policy.
You have the right to request a copy of the personal data phiery holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data phiery holds about you.
You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of your personal data.
This Privacy Policy applies to all personal data collected by phiery through the phiery website, mobile platform, and any related services. It should be read together with our Terms & Conditions. By using phiery, you acknowledge that you have read and understood this policy.
phiery ("phiery," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who interact with our platform. This Privacy Policy ("Policy") describes how phiery collects, uses, stores, shares, and protects personal data in connection with the operation of the phiery online gaming platform and related services (collectively, the "Service").
This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission ("NPC"). Where applicable, this Policy also reflects internationally recognised privacy principles.
We encourage you to read this Policy carefully. If you have any questions about how phiery handles your personal data, please contact our Data Protection Officer using the details provided in Section 13 of this Policy.
For the purposes of the Data Privacy Act of 2012, phiery acts as the personal information controller in respect of the personal data it collects from players and users of the Service. This means phiery determines the purposes and means of processing your personal data.
Where phiery engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification providers), those parties act as personal information processors and are bound by data processing agreements that require them to process your data only on phiery's instructions and in accordance with applicable law.
phiery collects the following categories of personal data, depending on how you interact with the Service:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, photograph | Registration; KYC verification |
| Contact Data | Philippine mobile number, email address, residential address | Registration; account updates |
| Financial Data | GCash number, Maya account, bank account details (name, account number, bank), debit card details | Deposit / withdrawal processing |
| Transaction Data | Deposit history, withdrawal history, wager history, game session records, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatically on platform access |
| Usage Data | Pages visited, games played, features used, click-stream data, session duration | Automatically on platform use |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact phiery support |
| Responsible Gaming Data | Self-exclusion status, deposit limits set, cooling-off periods, problem gambling indicators | When you use responsible gaming tools |
phiery does not intentionally collect sensitive personal information (as defined under the DPA) unless it is strictly necessary for compliance purposes, such as processing a self-exclusion request that references a health-related condition. Where such data is collected, it is handled with heightened security measures and processed only with your explicit consent or as required by law.
phiery collects personal data through the following means:
phiery does not purchase personal data from data brokers or other third-party data aggregators.
phiery processes your personal data on the following legal bases under the Data Privacy Act of 2012:
phiery uses your personal data for the following purposes:
phiery does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
phiery requires all third-party processors to implement appropriate technical and organisational security measures and to process personal data only in accordance with phiery's instructions and applicable law.
phiery uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies may be used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phiery platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the Service.
phiery retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, phiery will securely delete or anonymise it in accordance with our data disposal procedures.
phiery implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phiery will notify the National Privacy Commission and, where required, affected data subjects, within the timeframes prescribed by the DPA and its Implementing Rules and Regulations.
While phiery takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. See Section 4 of our Terms & Conditions for your account security obligations.
phiery primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to recipients located outside the Philippines (for example, to cloud infrastructure providers or international game studios), phiery will ensure that such transfers are carried out in accordance with the Data Privacy Act of 2012 and NPC regulations, including by:
You may request information about the safeguards phiery has put in place for international data transfers by contacting our Data Protection Officer.
To exercise any of your data subject rights described in the "Your Rights" section above, please submit a written request to phiery's Data Protection Officer using the contact details in Section 13. Your request should include:
phiery will respond to your request within 15 business days of receipt. Where a request is complex or phiery receives a high volume of requests, we may extend this period by a further 15 business days, in which case we will notify you of the extension and the reason for it.
phiery will not charge a fee for processing data subject requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. phiery will notify you of any applicable fee before processing the request.
If you are not satisfied with phiery's response to your request, or if you believe phiery has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
phiery has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and applicable data protection law. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the DPO:
Data Protection Officer – phiery
Please include "Privacy Request" in the subject line of your email, along with your registered username and a description of your enquiry, to help us respond efficiently.
For general support enquiries unrelated to data privacy, please contact:
phiery reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, phiery will notify registered players via the email address or mobile number associated with their account, or by displaying a prominent notice on the platform, at least 7 days before the changes take effect.
The "Last updated" date at the top of this page indicates when the Policy was most recently revised. The most current version of this Policy will always be available at this URL. Your continued use of the phiery platform after the effective date of any amendment constitutes your acknowledgement of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how phiery protects your personal data.
Now that you know how phiery protects your privacy, explore 500+ games with confidence. Fast GCash payouts, live dealer tables, and a platform built for Filipino players – all backed by serious data security.
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